Introduction:
Hello, my name is Shannon Moser. I am a graduate student at Western Carolina University’s Masters in the Science & Technology curriculum. I’m here at KRW with Ken Wilkes, CEO of KRW & Smart-bottle. Our interview started with a shop tour. The first thing I noticed was there was a lot of room for expansion. That shows me he’s always thinking of expanding; never satisfied with present business levels.
The shop is set up into roughly 5 areas;
